Resources and answers from the Envoy team

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About Envoy Visitors

Envoy Visitors is a digital visitor management system that’s changing how visitors sign-in at workplaces around the world… A key part of any visitor management system is the ability to capture visitors’ information and their… When a visitor signs in, Envoy creates a visitor entry

Creating visitor invites & check-in visitors to your suite

Learn how to create individual or group invites for your visitors… Important Notes: Visitors will only show in the visitor log when the visitor signs in at… If a visitor signs-in via the Security Console then the invite will be under Invites and the designated

About visitor photos

With Envoy Visitors, you can automatically capture a photo of every visitor… With Envoy Visitors, you can automatically capture a photo of every visitor… A visitor will tap the “Tap to sign in” button, and they’ll enter their sign-in details

Using Apple's guided access mode

Learn how to use Apple's guided access mode with Envoy Visitors or Deliveries… Basically, this means that visitors and employees cannot close out of any Envoy app and open a different… desk (for Envoy Visitors) or your delivery area (for Envoy Deliveries)

Set up guide for Visitors

Download this PDF and learn how to enable the correct Visitor settings, invite visitors to your workplace, and more

Returning Visitors

Learn how to customize what Envoy remembers when a Visitor signs in… When a visitor who has signed in at your location on a previous occasion enters their name on your kiosk… If a visitor signs in and Envoy does not “recognize” them, they’ll simply be prompted to fill in the

Proof of vaccination & test result tracking for Visitors

Learn how to set up and review proof of vaccination and test results for visitors… Companies can now request visitors to submit a proof of vaccination and/or negative test results when… Approve or Deny pre-registered visitors

ProWatch by Honeywell

Automatically create ProWatch entries when visitors register in Envoy… Visitor Identifier: This is the Envoy visitor identifier and it is strongly recommended that this field… Access Duration: This is the duration which a visitors ProWatch card record will be valid for

Visitor Types

We know that not all offices have the same requirements or policies when it comes to visitor management, so Visitors is fully flexible… Choose a name for your visitor type. This is the name visitors will see on the iPad… How visitor types work

Visitors billing

Envoy Visitors is a software as a service product - our plans offer different feature sets at different price points… How do you define a location?… You’ll need to pay for a subscription per enabled Visitors location, and you can subscribe monthly or