Resources and answers from the Envoy team

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About host notifications

How host notifications work… Benefits of host notifications… Tip: As an Envoy administrator, you will need to populate the directory before starting to use host notifications

BCC Host Notifications

Find out how to have all your Host Notifications be copied to a user at your company… What are Host Notifications?… Enabling BCC Host Notifications will allow a copy of the notification to be emailed to a designated team

Setting up host notifications

This article outlines how to set up and configure host notifications… Enable or disable host notifications… If you've never had them on before, it will say "Enable host notifications" If you had them on

Host Phone Call Notifications

Let hosts know when their visitors arrive with a phone call… Enabling the Envoy + Phone call application… This feature is only available for host phone numbers in specific countries, see the list below!

Emergency Notifications

Enable and send emergency notifications for your workplace… Effortlessly send multi-channel emergency notifications via SMS, email, and push notifications… Send multi-channel emergency notifications via SMS, email, and push notifications using Envoy mobile

Delivery notifications

Learn the features and benefits of delivery notifications… Then, enable Slack delivery notifications: Go to Deliveries > Settings > Notifications… Enable or disable delivery notifications

Assistant notifications

The assistants feature gives Envoy administrators the flexibility to specify who receives notifications for certain employees… The visitor will choose the executive as their host… With the assistant feature, the assistant will receive the host notification and will know to come to

Fallback notifications

Learn about how to alert someone if there is no host for someones visit… Here’s why: If you’re using host notifications, your sign-in fields will include the host field… If you’re using host notifications, your sign-in fields will include the host field

Multiple Hosts on invites

Add additional hosts to invites to ensure a great visitor experience… Just as with regular host notifications, all secondary hosts will receive notifications, depending on… Host Notifications

iPad status notifications

iPad status notifications let your team know when your device is offline. Learn about these notifications and how to customize them… You can disable iPad status notifications completely or change who receives these notifications… Locate iPad status notifications and click “Enable.”